Covalensedigital Unveils Csmart DSEP: A Digital Evolution for Global Service Providers 


Bangalore, India, 19 September 2023


In a groundbreaking move towards fostering digital transformation on a global scale, Covalensedigital proudly announces the release of a revolutionary series of digital applications under our Csmart Digital Services Enablement Platform (DSEP) Portfolio.  These finely crafted apps embody top industry standards, including TMForum ODA and Open API, while harnessing the power of microservices and low-code/no-code development. They constitute a robust SaaS platform, empowering organizations across sectors to achieve holistic digital modernization. 

In today's rapidly changing digital landscape, organizations of all types face the challenge of adapting to evolving customer expectations, harnessing emerging technologies, and delivering seamless services. Recognizing these universal challenges, we embarked on a mission to create a suite of applications that can cater to the diverse needs of businesses worldwide.

"Empowering organizations to thrive in the digital era is our clear-cut mission," emphasized Sreenivas Peesapati, CEO of Covalensedigital. "With Csmart DSEP, we offer them the capabilities to enhance their customer experiences, optimize operations, and stay at the forefront of innovation, regardless of their businesses."

This comprehensive suite of digital applications offers a wide range of functionalities:

1. Enhanced Customer Engagement

Create exceptional customer experiences through intuitive interfaces, personalized services, and real-time support, fostering increased customer loyalty.

2. Foster partnerships and collaboration

Facilitates seamless collaboration with partners, accelerates the development of new offerings, and empowers businesses to expand their offerings in a fast-paced digital environment.

3. Operational Excellence

Core to our offerings is the ability to automate and streamline operations, optimize resource allocation, and reduce costs, ultimately enhancing efficiency, with a strong foundation in Microservices architecture.

4. Seamless Integration

Integrates seamlessly with existing infrastructure, ensuring minimal disruption during implementation, and facilitating a smooth transition to digital operations, adhering to Open API standards.

5. Data-Driven Insights

Leveraging the power of AI/ML, organizations can gain valuable insights into customer behaviour, supporting data-driven decision-making.

The release of these digital applications represents a significant milestone for our Csmart DSEP Portfolio and underscores our commitment to facilitating global digital transformation. We invite organizations worldwide to explore our comprehensive suite of applications and take their first step toward a more digital and prosperous future.